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ARE RESERVATIONS REQUIRED?

No, but highly recommended, especially for groups of 4 or more.

THE BEST WAY TO MAKE RESERVATIONS

It is best and most efficient to make reservations on-line by clicking here.

If you are having trouble with the on-line system then you may call or e-mail us but please try the on-line system first. There you can see availability and figure out your best option. You can also wait-list dates which ensures you get first dibs in case there is a cancellation. Many times its quicker than calling us.

CALLING IN A RESERVATION

The best time to reach us by phone is between the hours of 12pm and 5pm, Tuesday thru Saturday. Call 202-332-4322

If you leave a message please be sure to speak clearly. We will return your call as soon as we can but this sometimes means the next day depending on what time of day your message is received. Please note we rarely answer the phone after the restaurant opens at 6pm.

PLEASE DON'T BE LATE

Out of respect of the other customers, we ask you be on-time for your reservation, especially those at the earlier times between 6 and 7:30pm. We will hold your table for about 15 minutes after your scheduled time, but sometimes on a busy night its very hard for us to hold it for much longer. Thank you for understanding!

DO YOU ACCEPT WALK-UPS?

Yes, according to availability. Almost every night we have room for few walk-ups - parties without reservations. It usually works best at the start of the night (6pm) and the end of the night (8:30/9pm). You can also check the on-line reservation system to see if there any openings due to last minute cancellations.

DO YOU ACCEPT CREDIT CARDS?

Yes, we accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS.

ARE THERE ROOM FOR GROUPS?

Yes, we accept groups. Please e-mail or call us for more information.

WHAT ABOUT PRIVATE EVENTS?

Yes, we have held many private events on the third floor. Please e-mail or call us for more information.

WHAT IS THE LATEST TIME WE CAN BE SEATED?

Last seatings Sunday thru Thursday are at 9pm, Fridays and Saturdays 9:30pm. For groups of 5 or more, the last seating is 8:30.

CAN WE BRING BIRTHDAY CAKE?

Yes and we can usually store it our refrigerator if necessary. We can also put candles in our Mango Sticky Rice dessert.

IS TIP INCLUDED IN THE BILL?

We never charge automatic gratuity. The difference in price for parties of 5 or more covers extra dishes served to larger parties.

WHAT IS YOUR CANCELLATION POLICY?

For parties of 7 or less, we request at least 6 hours notice of cancellation, or we may charge a 5% cancellation fee. For parties of 8 or more, we request a 20% deposit, refundable if cancelled at least 24 hours in advance. If just a few members of the party (of 8 or more) cancel, we will still credit the full deposit toward your bill if we have at least 6 hours notice. Otherwise, we may keep the portion of the deposit for the people that did not come for dinner.

OTHER QUESTIONS?

Please e-mail us thaixing@gmail.com